Job Scope:
1) Manage online shopping platforms
- Online Chat
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- Responding promptly to online chats and enquiries
- Providing accurate information for customers to make purchase decisions
- Assist with technical support and warranty claim enquiries
- Arranging installation service for customers
- Process online orders
- Create invoice
- Send packing list to logistics for packing
- Arranging of drop-off or pick-up
- Upkeep of product listings
- Update listings with latest information or images
- Update product inventories
- Input new product listings
2) Manage Dealer Accounts
- Issue invoices
- Attend to dealer enquiries
- Preparing and providing latest updates to dealers
3) Filing of office documents
4) Other ad-hoc duties assigned
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Working Hours: 4-6 hours per day
Working Days: min. of 5 days work week, with at least 3 days work in office
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